35bda Privacy Policy — How We Protect Your Data

Introduction

35bda ("35bda", "we", "us", "our") operates the online casino and sports betting platform accessible at https://35bda.pro (the "Platform"). This Privacy Policy ("Policy") describes how 35bda collects, uses, stores, discloses, and otherwise processes personal information relating to individuals who access or use the Platform, including registered account holders, prospective players, and visitors (collectively, "you", "your", "Player", "User").

By accessing or using the Platform, you acknowledge that you have read, understood, and agree to the practices described in this Policy. If you do not agree with this Policy, you must immediately cease use of the Platform. This Policy should be read alongside our Terms & Conditions, which govern your use of the 35bda Platform more broadly.

1Information We Collect

35bda collects personal information from you in several ways: directly when you provide it to us during registration or account management, automatically when you use the Platform, and from third-party payment processors when you transact through the Platform. The categories of personal information we collect include:

• Identity and contact information: your full name, date of birth, mobile phone number (including your Grameenphone, Robi, Banglalink, or Teletalk number), and email address as provided at registration.
• Identity verification documents: copies of government-issued identification documents (such as National ID cards or passports) submitted during KYC verification processes when required.
• Financial transaction data: records of deposits, withdrawals, and wagers placed through the Platform, including the payment method used (bKash, Nagad, Rocket, Upay, or bank transfer), transaction amounts in Bangladeshi Taka, timestamps, and transaction reference numbers. Note: 35bda does not store full mobile wallet PINs or bank account credentials.
• Technical and device data: IP address, device type and model, operating system, browser type and version, screen resolution, referring URL, and session duration collected automatically when you access the Platform.
• Gaming behaviour and preferences: game history, bet amounts, game types played, session lengths, bonus usage, and other gameplay data generated through your use of the Platform's casino and sports betting features.

2How We Use Your Information

35bda uses the personal information we collect for the following specific purposes, each of which is necessary to deliver the Platform's services or to meet our legal and operational obligations:

• Account creation and management: to register your account, verify your identity, manage your profile, and maintain account security including password resets and two-factor authentication where applicable.
• Transaction processing: to process deposits and withdrawals through bKash, Nagad, Rocket, Upay, and bank transfer channels; to maintain accurate financial records of all transactions; and to investigate and resolve payment disputes.
• Service delivery and improvement: to enable access to casino games, live casino tables, and sports betting markets; to personalise your experience on the Platform; and to analyse usage patterns in order to improve the Platform's design, performance, and content.
• Fraud prevention and security: to detect and prevent fraudulent activity, multi-accounting, money laundering, underage gambling, and other prohibited conduct; to monitor for unusual or suspicious transaction patterns; and to enforce our Terms & Conditions.
• Responsible gaming: to identify players who may be exhibiting signs of problem gambling based on gameplay data and usage patterns; to facilitate the operation of responsible gaming tools including deposit limits, session time reminders, and self-exclusion; and to comply with responsible gaming obligations.
• Customer support: to respond to your queries, complaints, and support requests submitted via live chat or email; to maintain records of support interactions for quality assurance and dispute resolution; and to notify you of important account or Platform changes.

3Legal Basis for Processing Personal Data

35bda processes your personal information on the following legal grounds:

• Contractual necessity: processing that is necessary to perform the contract between you and 35bda — including operating your account, processing financial transactions, and delivering gaming services — is carried out on the basis that it is required to fulfil the Terms & Conditions you have agreed to.
• Legal obligation: processing that is required for 35bda to comply with applicable legal obligations — including anti-money laundering checks, KYC verification, age verification, and record-keeping requirements — is carried out on the basis of legal compliance.
• Legitimate interests: processing for fraud prevention, Platform security, responsible gaming monitoring, and service improvement is carried out on the basis of 35bda's legitimate interests in maintaining a safe, secure, and fair gaming environment, provided those interests are not overridden by your data protection rights.
• Consent: where 35bda sends you optional marketing communications about promotions, new games, or seasonal offers (such as Eid or Pohela Boishakh promotions), this is done on the basis of your explicit consent. You may withdraw consent at any time by contacting support.

4Sharing of Personal Data

35bda does not sell, rent, or trade your personal information to third parties for their own marketing purposes. We share personal data only in the following limited and specific circumstances:

• Payment processors: we share the minimum transaction data required with our payment processing partners (bKash, Nagad, Rocket, Upay, and partner banks) solely to process your deposit and withdrawal transactions. These partners process data under their own privacy policies and security frameworks.
• Game technology providers: game providers such as Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi may receive session and gameplay data necessary to deliver their games via the Platform. This data is processed under data processing agreements and is used only for game delivery and integrity purposes.
• Legal authorities: where 35bda is required by applicable law, court order, or regulatory instruction to disclose personal data to governmental or law enforcement authorities, we will comply. We will notify you of such disclosure to the extent permitted by law.
• Fraud prevention services: we may share limited account and transaction data with specialist fraud detection and prevention services that assist us in identifying and blocking fraudulent conduct, collusion, and money laundering on the Platform.

5Payment Data and Financial Privacy

35bda takes the security of financial transaction data with the utmost seriousness. When you make a deposit or request a withdrawal using bKash, Nagad, Rocket, Upay, or any partner bank, your transaction is processed via the payment provider's own secure API connection. 35bda receives only the minimum data necessary to confirm transaction completion — such as a transaction reference number, the amount, and the timestamp. Your mobile wallet PIN, mobile banking password, and full bank account credentials are entered directly into the payment provider's own interface and are never transmitted to or stored by 35bda's systems.

All financial records related to your 35bda account — including deposit history, withdrawal history, bet records, and bonus transaction logs — are maintained in our secure systems and are accessible to you at any time through your account transaction history. These records are retained for a minimum of five years from the date of each transaction in accordance with financial record-keeping obligations.

6Cookies and Tracking Technologies

35bda uses cookies and similar tracking technologies on the Platform to deliver core functionality, improve performance, and understand how players interact with the site. The types of cookies we use are as follows:

• Essential cookies: strictly necessary for the Platform to function. These include session authentication cookies that keep you logged in, security tokens, and cookies that remember your language preference. Essential cookies cannot be disabled without preventing use of the Platform.
• Analytics cookies: used to collect anonymised data about how visitors navigate the Platform — such as which pages are visited most frequently, how long sessions last, and where users exit the site. This data helps us identify usability issues and prioritise improvements.
• Functionality cookies: remember your account preferences such as your chosen currency display, game category filters, and notification settings, so these do not need to be re-entered each time you visit the Platform.

You may manage cookie preferences through your device or browser settings. Please note that disabling essential cookies will impair the functionality of the Platform and may prevent you from logging in or completing transactions. 35bda does not use third-party advertising cookies or cross-site tracking cookies.

7Data Retention

35bda retains your personal information for as long as is necessary to fulfil the purposes described in this Policy, or for as long as required by applicable law, whichever is longer. The specific retention periods that apply to the main categories of personal data we hold are: account identity and contact data — retained for the duration of your account plus five years after account closure; financial transaction records — retained for a minimum of five years from the date of each transaction; KYC documentation — retained for the duration of your account plus five years after account closure; gaming behaviour and session data — retained for up to three years from the date of collection; support interaction records — retained for up to two years from the date of each interaction.

When the applicable retention period expires, 35bda will securely delete or permanently anonymise the personal data so that it can no longer be associated with any identifiable individual. If you request early deletion of your personal data (see Your Rights section), 35bda will honour that request to the extent permitted by law — noting that certain data must be retained for legal compliance purposes regardless of such requests.

8Your Rights Over Your Personal Data

As a player using the 35bda Platform, you have the following rights in relation to the personal data that 35bda holds about you. To exercise any of these rights, please contact us in writing at [email protected]. We will respond to all valid requests within 30 days of receipt.

• 👁️
  Right of Access

  You have the right to request a copy of all personal data that 35bda holds about you, along with information about how it is being used and with whom it has been shared.
• ✏️
  Right to Rectification

  You have the right to request that 35bda correct any inaccurate or incomplete personal data held about you. You may also update certain account information directly through your account profile settings.
• 🗑️
  Right to Erasure

  You have the right to request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, where you have withdrawn consent, or where the processing is unlawful. This right is subject to legal retention obligations that may require 35bda to retain certain data regardless.
• ⏸️
  Right to Restriction

  You have the right to request that 35bda restrict the processing of your personal data in certain circumstances — for example, while a dispute about accuracy is being resolved, or where you have objected to processing based on legitimate interests and that objection is under review.
• 📦
  Right to Data Portability

  You have the right to receive a copy of the personal data you have provided to 35bda in a structured, commonly used, and machine-readable format, and to request that it be transmitted to another data controller where technically feasible.

Please note that some of these rights are qualified — they apply in specific circumstances and are subject to exceptions. Where 35bda is unable to fulfil a data rights request in full (for example, because complying would require deletion of data that must be retained for legal compliance), we will explain the reason in writing and fulfil the request to the greatest extent possible.

9Security Measures

35bda implements a layered approach to data security, employing both technical and organisational measures designed to protect your personal information against unauthorised access, loss, alteration, or disclosure. Our technical security measures include: TLS 1.3 encryption for all data transmitted between your device and the Platform; AES-256 encryption for sensitive data stored in our systems; role-based access controls that restrict internal access to personal data to only those staff members whose job functions require it; regular security audits and penetration testing of the Platform's infrastructure; and automated real-time monitoring for suspicious access patterns.

Organisational security measures include mandatory data protection training for all staff who handle personal data; strict data minimisation practices that ensure only necessary data is collected and retained; and a documented incident response procedure that governs how 35bda identifies, contains, and reports any data security incident affecting player personal data.

10Children and Minors

The 35bda Platform is strictly intended for adults aged 21 years and above. 35bda does not knowingly collect personal information from any individual under the age of 21. If you are under 21 years of age, you must not register an account, make a deposit, place any wager, or otherwise use any feature of the Platform. If 35bda becomes aware that personal data has been collected from a person under the age of 21 — whether through registration, KYC review, age verification checks, or any other means — that account will be immediately closed, all balances will be forfeited, and the personal data will be securely deleted in accordance with our data retention obligations.

11Changes to This Privacy Policy

35bda reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data practices, the services we offer, or applicable legal requirements. When we make a material change to this Policy, we will endeavour to notify registered players via the email address or mobile number on record at least 7 days before the change takes effect. Minor clarifications or corrections that do not affect the substantive rights described in this Policy may be made without advance notice.

The date at the top of this Policy reflects when it was last updated. We encourage you to review this Policy periodically so that you remain informed about how 35bda handles your personal information. Your continued use of the Platform following any update to this Policy constitutes your acceptance of the updated Policy. The most current version of this Privacy Policy is always available at https://35bda.pro/privacy-policy.

📬 Contact Us About Your Privacy

If you have any questions, concerns, or requests relating to this Privacy Policy or to the personal data that 35bda holds about you, please contact our support team in writing. We are committed to responding to all privacy-related enquiries promptly and transparently. Our support team is available 24 hours a day, 7 days a week.

Privacy enquiries email (plain text — not a clickable link): [email protected]. Please include "Privacy Request" in the subject line of your message and clearly describe the nature of your request so that our team can respond efficiently.

🎰 Continue Exploring 35bda Safely

Your privacy is protected at 35bda. Now that you know how your data is handled, explore our casino, log in to your account, or read our FAQ for more information. Remember: 21+ only, play responsibly.